“The growth, relevance and reputation of today's organizations are being shaped by social conversations. Customer care and communication have changed forever. In order to succeed, you must #BePresent.” Justyn Howard CEO, Sprout Social

Gauge your brand's social responsiveness in real-time and compare yourself against industry benchmarks.

Sprout Social

Engagement Report

Get insight on your Response Rate + Average Response Time

By 2014, Gartner predicts engaging with customer inquiries via social channels will be as important as phone and email.

Be Present Stay Relevant

Are you present?

Let the Sprout Engagement Report
show you where you stand.

Sample Report

Pushing content isn't enough.
You must #BePresent

An experiment in Social Brand Engagement
by